Nationwide Building Society

Building society in Richmond upon Thames

Address: 3 The Square, Richmond TW9 1DY, United Kingdom

Phone: 443452661197

Region: Richmond upon Thames

Nearest station: Richmond (0.23 miles)

Rated: 3.8/5 on Google.

Website

• 👩‍💼 Thomas, a staff member at Nationwide Building Society, received praise for his professionalism and kindness when helping a customer set up a new account and assisting an elderly gentleman with withdrawing money.
• 🏦 The location of the branch is considered good, and there are counter servicing staff available to assist customers.
• 🚪 However, some reviewers mentioned that the entrance door is noisy.
• ⏳ Some customers find this specific branch to be old-fashioned and slow. They experienced issues with the broken cheque machine, leading to long waiting times at the counter. The staff appears friendly but chatty with older clientele.
• ❌ One customer expressed frustration with not being able to transfer money from their account to another bank despite having all necessary verification documents. They felt let down by Nationwide after being a customer for over 30 years.
• 💔 At another location (Richmond branch), there was an incident where a check machine malfunctioned, eating £500 cash without providing a receipt. Despite initial stress, the issue was resolved within 24-48 hours, but it’s advised not to use that particular machine due to similar experiences reported by others.
• Overall, reviews about Nationwide Building Society are mixed.

User Feedback

Leave Your Feedback

Locations Nearby