Halifax
Bank in Brent
Address: 427 High Rd, Wembley HA9 7AB, United Kingdom
Phone: 443457203040
Region: Brent
Nearest station: Wembley Central (0.12 miles)
Rated: 2.4/5 on Google.
Opening Times
| Monday: | 9 am–5 pm |
| Tuesday: | 9 am–5 pm |
| Wednesday: | 9 am–5 pm |
| Thursday: | 9 am–5 pm |
| Friday: | 9 am–5 pm |
| Saturday: | 9 am–3 pm |
| Sunday: | Closed |
About Halifax
- 👍 Staff named Bindiya was rude and not polite, making the customer hesitant to inquire about mortgages.
- 👎 Another reviewer had a similar experience, stating that the staff at Halifax talk rudely to people.
- 👎 A lady with glasses was also rude when handling a customer’s problem with a machine.
- 👍 Some customers had positive experiences, mentioning that the staff is knowledgeable and always eager to help.
- 😕 Mixed opinions on staff behavior – one reviewer asks them to be polite while another criticizes their rude behavior.
- 👎 Recent review mentions declining branch standards, lack of staff, some rude employees, and issues with machines causing long queues.
- ⭐️ Urgent need for improvement in training and updating.
- Summary: Halifax bank has mixed reviews regarding its customer service. Some customers praise the helpfulness and knowledge of the staff, while others express dissatisfaction with their rudeness and arrogance. The branch is criticized for declining standards, lack of staffing resulting in long queues, and constant issues with machines. The bank is urged to improve through better training and updates.
Options: Wheelchair-accessible entrance, Wheelchair-accessible car park, LGBTQ+ friendly
User Feedback
There are no reviews yet. Be the first one to write one.