NatWest Kingston Market Place
Bank in Kingston upon Thames
Address: 5 Market Pl, Kingston upon Thames KT1 1JX, United Kingdom
Phone: 443457888444
Region: Kingston upon Thames
Nearest station: Kingston (0.31 miles)
Rated: 2.6/5 on Google.
Opening Times
| Monday: | 9:30 AM–4:30 PM |
| Tuesday: | 9:30 AM–4:30 PM |
| Wednesday: | 10 AM–4:30 PM |
| Thursday: | 9:30 AM–4:30 PM |
| Friday: | 9:30 AM–4:30 PM |
| Saturday: | 9:30 AM–1 PM |
| Sunday: | Closed |
About NatWest Kingston Market Place
- 👎 One customer had a negative experience with the self-service machine and felt ignored by the staff, mentioning possible racial bias.
- 🏦 Another customer praised the staff for being extremely nice, helpful, and offering quick service with a smile.
- 📍 A positive review mentioned that NatWest Kingston Market Place is located in a large square with market stalls, shops, and an outdoor seating area.
- 😡 A disgruntled reviewer complained about rude staff members (specifically Cindy) and the branch manager (Julian Wood), detailing an incident where they were treated poorly while attempting to deposit cash without a card. The reviewer expressed disappointment in their level of service.
- 💼 The behavior of Cindy and other staff members at this branch was seen as unacceptable by another customer, who felt that it reflected poorly on the overall management of the location.
- Summary:
- The reviews for NatWest Kingston Market Place present a mixed picture. While one customer had an unpleasant experience with unhelpful staff at the self-service machine, mentioning potential racial discrimination, another commended them for their exceptional service. In addition to this conflicting feedback on staff behavior, there was also mention of the branch’s convenient location within a bustling square.
Options: Wheelchair-accessible entrance, Wheelchair-accessible car park
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