Halifax
Bank in Richmond upon Thames
Address: 21 The Quadrant, Richmond TW9 1BP, United Kingdom
Phone: 443457203040
Region: Richmond upon Thames
Nearest station: Richmond (0.19 miles)
Rated: 2.0/5 on Google.
Opening Times
| Monday: | 9 AM–3 PM |
| Tuesday: | 9 AM–3 PM |
| Wednesday: | 9 AM–3 PM |
| Thursday: | 9 AM–3 PM |
| Friday: | 9 AM–3 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Halifax
- 💰 Atm debited £500 from my account after I asked for £50 and then cancelled request when suspicious character behind me claimed atm wasn’t working. Bank investigating.
- 🏦 Branch lacks counter staff, making it difficult to do anything besides using the ATM or online banking. Seems unnecessary in its current state.
- 🌇 Centrally located in Richmond but recently got rid of staff, leading to over-automation. Friendly employee couldn’t assist with a check using blue ink, forcing use of machine and waiting for second letter regarding the check.
- 💼 Staff absence leaves nobody to handle transactions, only available to guide customers on machine usage.
- 💳 It has become a “digital” branch with no counter for money withdrawal. Cash points are present but larger withdrawals require going to Kingston.
- 🤦♀️ Some reviewers found the staff incompetent even when it came to simple tasks like depositing money.
- ⚖️ Mixed opinions about Halifax’s service: some experienced difficulties due to lack of counter staff and limited assistance, while others mentioned friendly employees who helped despite automation.
Options: Wheelchair-accessible entrance, LGBTQ+ friendly
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