Lloyds Bank

Bank in Kingston upon Thames

Address: 1 Claremont Rd, Surbiton KT6 4QS, United Kingdom

Phone: 443456021997

Region: Kingston upon Thames

Nearest station: Surbiton (0.07 miles)

Rated: 2.9/5 on Google.

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• 👎 Absolutely appalling service from Lloyds bank in Surbiton, no contact or response for two weeks.
• 😡 Customer support is unreliable and unhelpful, staff doesn’t know what they’re doing.
• 🤝 Ibrahim provided high quality and professional customer support, solved bank issues effectively.
• 😕 Very unhelpful service, provided wrong statements and refused to correct them.
• 👍 Good experience with friendly and helpful staff at this bank, suspecting the bad reviews could be from overly negative reviewers.
• 😠 Worst branch experience with grumpy and impolite staff. Suggesting they find a different job if they can’t do better customer service.
• 💯 Best service ever experienced in a bank, two blonde ladies are extremely friendly and genuinely care about customers. Impressed every time you visit.
• Overall Summary: Mixed opinions about Lloyds Bank’s customer service. While some reviewers had terrible experiences with no contact or unhelpful staff, others praised the professionalism of individuals like Ibrahim. There were also negative reviews citing incorrect statements provided by the bank. However, positive feedback highlighted the helpfulness of certain staff members who seemed genuinely concerned about customers’ well-being.

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