Lloyds Bank
Bank in Harrow
Address: 564-568 High Rd, Wembley HA0 2AB, United Kingdom
Phone: 443456021997
Region: Harrow
Nearest station: Wembley Central (0.09 miles)
Rated: 2.6/5 on Google.
Opening Times
| Monday: | 9 AM–5 PM |
| Tuesday: | 9 AM–5 PM |
| Wednesday: | 9 AM–5 PM |
| Thursday: | 9 AM–5 PM |
| Friday: | 9 AM–5 PM |
| Saturday: | 9 AM–3 PM |
| Sunday: | Closed |
About Lloyds Bank
- 🙅 Mixed opinions on staff behavior and customer service:
- – Some customers complain about disrespectful and rude treatment, with staff not providing help or talking badly to them. There are mentions of racism when dealing with Romanian customers.
- – On the other hand, a customer expresses disappointment in the ignorance and slow service they received while submitting their proof ID.
- 💼 Inefficiency in handling requests:
- – One customer had to make multiple visits to the branch for a simple task like submitting their proof ID, wasting their time and feeling disrespected.
- ⌛ Slow service:
- – Another complaint highlights very slow service from the staff.
- 🏦 Overall dissatisfaction:
- – Customers express disappointment with Lloyds Bank’s poor customer service.
- – The management is criticized as being ineffective.
- While some customers experienced negative encounters with disrespectful staff at Lloyds Bank, there were also complaints about inefficient handling of requests and slow overall service. These mixed reviews indicate room for improvement in both customer support training and operational efficiency at the bank.
Options: Wheelchair-accessible entrance, Wheelchair-accessible lift, Wheelchair-accessible car park, LGBTQ+ friendly
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