Santander
Bank in Ealing
Address: 28 The Broadway, Greenford UB6 9PT, United Kingdom
Phone: 448000851491
Region: Ealing
Nearest station: Greenford (1.01 miles)
Rated: 2.8/5 on Google.
Opening Times
| Monday: | 9:30 AM–3 PM |
| Tuesday: | 9:30 AM–3 PM |
| Wednesday: | 9:30 AM–3 PM |
| Thursday: | 9:30 AM–3 PM |
| Friday: | 9:30 AM–3 PM |
| Saturday: | 9:30 AM–12:30 PM |
| Sunday: | Closed |
About Santander
- 👍 Mo & Kalal were super knowledgeable and provided excellent help!
- 🤷♂️ Mixed opinions about the managers and counter staff. Some customers had a negative experience, finding them incapable of offering quality service and lacking knowledge of Santander terms. However, others had no issues.
- ❌ Negative feedback about Santander customer services. One customer had a disappointing experience with unhelpful staff who questioned their colleague’s interaction with the customer in front of them, leading to unprofessional behavior.
- ⏰ Complaint about incorrect opening times on Google and dissatisfaction with staff’s usefulness. It is unclear why this issue persists, causing inconvenience for customers coming to the branch.
- 💼 There are differing perspectives on overall customer assistance quality at Santander branches.
- 🌟 Reminder to provide reasonable and helpful customer service without trying to make customers abandon Santander as perceived by some reviews.
- 🏦 Suggestion made for closing branches if face-to-face service is not desired; emphasis on maintaining professionalism and good customer services.
- 😕 Some reviewers express disappointment with the lack of value given to customers and unprofessional behavior exhibited by certain staff members.
Options: Wheelchair-accessible entrance, LGBTQ+ friendly, Transgender safe space
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