Halifax

Bank in Harrow

Address: 56/58 St Anns Rd, Harrow HA1 1JX, United Kingdom

Phone: 443457203040

Region: Harrow

Nearest station: Harrow-on-the-Hill (0.16 miles)

Rated: 3.1/5 on Google.

Website

• 🤝 Appointment with Alpana at Harrow branch:
• – A 10-minute delay, but overall no problems.
• – Alpana was informative and provided great service.
• – Entire process took about 20 minutes.
• 😡 Misinformed and rude lady:
• – The staff member was misinformed, rude, and dismissive.
• – This experience has made the reviewer consider closing their own account.
• ✅ Efficient and helpful staff:
• – The staff members were efficient and helpful.
• – No queues on the day of the visit.
• ⏰ Delayed appointment with Alpana:
• – Appointment scheduled for 11:00, arrived around 11:20.
• – Had to bring two small children along due to lack of childcare options.
• – Waited in queue for an additional 10 minutes.
• Mixed opinions on Alpana’s handling of the situation:
• – Initially gave the impression that she could accommodate the appointment.
• – Eventually suggested adding another person to an account which would take longer than expected or recommending a rebooking.
• – Reviewer explained their ongoing unpredictable situations that would make it difficult to schedule future appointments easily.

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