Metro Bank
Bank in Hounslow
Address: 211-213 High St, Hounslow TW3 1BL, United Kingdom
Phone: 443450808500
Region: Hounslow
Nearest station: Hounslow Central (0.25 miles)
Rated: 3.2/5 on Google.
Opening Times
| Monday: | 8:30 AM–6 PM |
| Tuesday: | 8:30 AM–6 PM |
| Wednesday: | 8:30 AM–6 PM |
| Thursday: | 8:30 AM–6 PM |
| Friday: | 8:30 AM–6 PM |
| Saturday: | 8:30 AM–6 PM |
| Sunday: | 11 AM–5 PM |
About Metro Bank
- 👍 Metro Bank is praised for being open on weekends, which is convenient for customers.
- 👍 Amy, a bank representative, was described as friendly and helpful during a visit to the branch.
- 👍 Adam, another bank representative, provided excellent service in setting up an account and was praised for his customer service skills.
- 👍 Ronak, the branch assistant store manager, also received high praise for providing great service.
- 💬 Mixed opinions about other bank representatives at the branch – some were not as pleasant or helpful.
- 👎 A negative experience was reported at the Hounslow branch regarding bad customer service and unprofessional staff behavior. The customer also experienced issues with slow computer systems and received a faulty card that did not work.
- 💬 Diverging perspectives on wait times – one reviewer mentioned spending 45-60 minutes minimum for any transaction while another complained about spending hours to resolve an issue.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible lift
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