Nationwide Building Society
Building society in Hillingdon
Address: 9 Maxwell Rd, Northwood HA6 2GN, United Kingdom
Phone: 443452660663
Region: Hillingdon
Nearest station: Northwood (0.04 miles)
Rated: 4.0/5 on Google.
Opening Times
| Monday: | 9 AM–4:30 PM |
| Tuesday: | 9 AM–4:30 PM |
| Wednesday: | 10 AM–4:30 PM |
| Thursday: | 9 AM–4:30 PM |
| Friday: | 9 AM–4:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Nationwide Building Society
- 👎 Unfriendly and dismissive staff, unpleasant experience with a cash machine issue.
- 🤔 Mixed opinions on the customer service, with one reviewer praising the branch manager and another criticizing the second cashier.
- ⏰ Slow service at the counter, but staff are polite.
- 😊 Positive feedback on the helpfulness and friendliness of the staff.
- 👍 Overall good service provided by Nationwide Building Society.
- In Northwood, a warm and friendly location:
- – One customer had an unpleasant experience due to unfriendly and dismissive staff when their card got stuck in a cash machine outside. The second cashier was patronizing and didn’t allow them to explain. It left a negative impression of Nationwide’s customer service.
- However:
- – Another customer had a delightful experience with Nina, the branch manager, who was extremely helpful in resolving their complex financial issue. They highly recommended this branch in every way.
- Additional points mentioned:
- – Some reviewers noted slow service at times but acknowledged that counter staff were always polite. There seemed to be only one person on duty initially until others came when there were complaints from people waiting in line.
Options: Wheelchair-accessible entrance
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