Wenzel’s the Bakers
Bakery in Ealing
Address: 317 Greenford Ave, London W7 1JH, United Kingdom
Phone: 442033020861
Region: Ealing
Nearest station: Castle Bar Park (0.35 miles)
Rated: 3.7/5 on Google.
Price range: £££
Opening Times
| Monday: | 6:30 AM–5:30 PM |
| Tuesday: | 6:30 AM–5:30 PM |
| Wednesday: | 6:30 AM–5:30 PM |
| Thursday: | 6:30 AM–5:30 PM |
| Friday: | 6:30 AM–5:30 PM |
| Saturday: | 7 AM–5:30 PM |
| Sunday: | 8 AM–5 PM |
About Wenzel’s the Bakers
- 👍 Food often runs out at this particular store, leading to frustration for customers.
- 😊 Other Wenzel’s locations have better availability and are willing to accommodate customer requests.
- 😕 Some customers have experienced poor customer service with rude staff who don’t greet or communicate effectively.
- 🥪 One customer received a greasy and inedible bacon sandwich and was met with indifference when they raised a complaint.
- ⚠️ The shop manager, Namita, didn’t show any urgency or understanding of the issue and cited company instructions as justification.
- 🌟 This store used to run much better before according to one reviewer.
- 💁♀️ The handling of small complaints by the shop manager and co-workers was described as horrifying by another customer.
- 💔 Despite being a long-time customer, they will now buy from different branches (Ealing or Greenford) and won’t return.
- Overall, while some customers face disappointment with food unavailability at this specific Wenzel’s location, others have had negative experiences with rude staff members. The indifferent response from the shop manager regarding complaints leaves room for improvement.
Options: Delivery, In-store pick-up, In-store shopping, Takeaway, Wheelchair-accessible entrance, Breakfast, Credit cards, Debit cards, NFC mobile payments, Credit cards
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