Tax Link

Accountant in Merton

Address: 265, 269 Kingston Rd, London SW19 3NW, United Kingdom

Phone: 442085401920

Region: Merton

Nearest station: Merton Park (0.27 miles)

Rated: 3.5/5 on Google.

Website

• 👍 Exchange of information via attaching bank statements and invoices to emails
• 👍 Quick email responses (although sometimes slow)
• 👎 VAT calculations were wrong multiple times, had to be on top of things
• 👎 Difficult to understand annual return payment email as a first-time director
• 👎 Assumptions made about understanding of accounting concepts
• 💔 Missed returning a document due to confusion and lack of reliability
• 💔 Feeling of nervousness and lack of peace of mind with Tax Link’s accountancy services
• 💔 Delayed response in providing recent accounts
• Summary: Customers mentioned both positive and negative aspects regarding their experience with Tax Link. Some appreciated the convenience of exchanging information via email attachments and the relatively quick response time. However, there were issues with incorrect VAT calculations and difficulties understanding important financial documents. The assumption that clients had prior knowledge in accounting caused confusion, leading to missed deadlines. This lack of reliability created feelings of unease for customers, ultimately resulting in some switching accountants. Additionally, there were complaints about the delayed provision of necessary information when requested by a new accounting company.

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