KFC Crayford – Roman Way

Fast food restaurant in Dartford

Address: Unit 3 Roman Way, Dartford DA1 4BH, United Kingdom

Phone: 0201322529880

Region: Dartford

Nearest station: Crayford (0.31 miles)

Rated: 3.2/5 on Google.

Price range: £££

Website

• 🍗 Mixed opinions on service: One reviewer experienced appallingly slow service and had to wait a long time for food, while another mentioned that staff were mentally and physically slow but the food was always hot.
• 🚫 Order accuracy issues: Multiple customers reported that their orders were wrong or missing items. One customer even had their delivery driver go to the wrong address.
• 🥗 Allergy concerns: A reviewer mentioned that their allergy to lettuce was ignored despite specifying “no lettuce” in their order.
• 🚽 Cleanliness issues: Complaints were made about dirty toilets, with one mentioning no toilet paper and overflowing bins.
• ⏳ Wait time: Some customers complained about long wait times despite the restaurant not being busy, while others found the wait to be reasonable.
• 👥 Insufficient staff: Several reviews mentioned that more staff are needed as they prioritize delivery drivers over customers, resulting in longer waiting times.
• 😊 Positive atmosphere: One customer appreciated the bright and airy space of the restaurant, although they mentioned stinky toilets as a downside.
• 💁‍♀️ Customer service concerns: A reviewer commented on the need for more training for staff when dealing with the public.

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