Goddard Veterinary Group, Mandeville Hospital
Veterinarian in Ealing
Address: 15 Mandeville Rd, Northolt UB5 5HD, United Kingdom
Phone: 442088455677
Region: Ealing
Nearest station: Northolt (0.25 miles)
Rated: 3.7/5 on Google.
Opening Times
| Monday: | Open 24 hours |
| Tuesday: | Open 24 hours |
| Wednesday: | Open 24 hours |
| Thursday: | Open 24 hours |
| Friday: | Open 24 hours |
| Saturday: | Open 24 hours |
| Sunday: | Open 24 hours |
About Goddard Veterinary Group, Mandeville Hospital
- 💔 “I would strongly recommend you don’t bring your pet to this hospital.” The reviewer’s cat had kidney problems, but the hospital failed to diagnose his failing kidneys until the final visit.
- 💰 The reviewer spent £2,000 across four visits and felt that they should have received a higher level of service for that amount of money.
- 🤷♀️ The complaint process was described as a joke, with the hospital being unwilling to admit fault despite missing an obvious diagnosis. Similar complaints were found on Google reviews where people were advised to email them.
- 😕 The head vet claimed there were other possible explanations for the cat’s condition and justified not diagnosing kidney failure due to other health issues. The reviewer felt that if a cat has a history of kidney problems, it should have been an obvious diagnosis.
- 😢 Another review mentioned the unfortunate passing away of their pet at the hospital. They advise avoiding this vet as they couldn’t diagnose properly and had unprofessional behavior.
- ✨ While opinions varied on their experiences at Goddard Veterinary Group Mandeville Hospital, it is clear that some customers were dissatisfied with the diagnostic capabilities and professionalism displayed by certain staff members.
Options: Wheelchair-accessible car park, Wheelchair-accessible toilet, Toilets, Appointment required
User Feedback
I have no words
⚠️ Goddard Veterinary Group had over £10,000 from me for mammary cancer surgery for my baby girl Lola, an intelligent and strong bully girl who fought hard to stay with me, and I her. I was rejected from my insurance, and Goddard refused to help in any way, so I had to use my savings, and put about £6,000 on my credit cards, in trying to save her.
A few weeks later, their tactless and callously abusive vet who in the same sentence as was telling me my girl wouldn’t make it from a uterine infection that had occurred due to her low immune system recovering from surgery, also stated it was, and I quote, “my fault she was dead, for not getting her fixed;” they’re a disgustingly cold and money hungry practise, and they all should be deeply ashamed to work for such a company.
They have spent countless hours and resources squeezing me for the debt over the last few years, never once offering any help with the situation.
They have now sent me to collections on the final few hundred, after I asked them to clarify my remaining amounts.
I advise everyone I know and meet with pets not to use their services unless absolutely necessary, as they are only concerned about the money, and i feel treatment is often substandard (see other reviews online to corroborate these observations).
There are many other veterinary practices and emergency vet hospitals out there who will actually value you and your beloved friends, you have been warned.. ⚠️