Ilford railway station

Transport interchange in Redbridge

Address: Ilford IG1 2DG, United Kingdom

Phone: nan

Region: Redbridge

Nearest station: Ilford (0.09 miles)

Rated: 2.4/5 on Google.

🙁 Highly inefficient staff, poor customer service, and long wait times for ticket prices
🙌 Helpful and considerate staff member who spoke excellent Spanish, went above and beyond to assist tourists
😒 Uncooperative staff and malfunctioning top-up machines
😡 Complaints about train schedules being inaccurate, causing inconvenience for passengers with disabilities or buggies
Overall Summary:
The reviews for Ilford railway station have mixed opinions. Some customers had negative experiences with the staff’s behavior, citing inefficiency, lack of readiness to help, and slow ticket price inquiries. There were also complaints about high travel prices. However, a group of tourists from Argentina had an extremely positive encounter with a helpful and humorous staff member who spoke Spanish fluently. They highly recommended her for her excellent assistance throughout their visit. The station received criticism for uncooperative staff members and malfunctioning top-up machines that left customers frustrated. Furthermore, there were complaints about trains leaving early despite posted arrival times causing inconvenience for passengers needing to rush between platforms.

Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets

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