Asda Deptford Supermarket

Supermarket in Lewisham

Address: 5-9 Deptford High St, London SE8 4AD, United Kingdom

Phone: 442037947420

Region: Lewisham

Nearest station: New Cross (0.25 miles)

Rated: 3.7/5 on Google.

Price range: £££

Website

• 👍 Farah at Asda Deptford was kind and helpful in sorting out a refund, showcasing the importance of staff with customer service experience. Refund successfully processed.
• ⚠️ Mixed opinions on staff behavior: A stocky black man accused a customer of stealing wine based on assumptions, which left a negative impression. This is not usually experienced at other Asda stores.
• 🚫 Another customer had an unpleasant encounter with a cashier who squeezed their bread and laughed when questioned about it. Poor service experience.
• ✅ However, there is an edit stating that the service has improved and thanking the store for it.
• 🛒 The self-checkout cash queue was busy, so one customer opted to use a trolley for their large purchase instead.
• ✨ Loyalty to Asda brought one customer to this specific store despite closer options like Tesco Express and Co-op.
• 💼 Hiring staff with genuine customer service experience is highlighted as important rather than relying on work experience programs involving kids.
• 📝 Mixed opinions overall regarding staff behavior — some positive experiences but also instances of poor attitude or assumption-based accusations towards customers.

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