Tesco Express

Supermarket in Merton

Address: 2 Morden Rd, London SW19 3BH, United Kingdom

Phone: 443456719634

Region: Merton

Nearest station: South Wimbledon (0.04 miles)

Rated: 2.8/5 on Google.

Price range: £££

Website

• 🙂 The staff are friendly and always have a smile.
• 😞 Limited product stock range.
• 😊 A lovely security guard who is very friendly.
• 😡 Rude staff, no basic customer service skills.
• 🙂 Self-service tills available, but only 2 of them.
• 😷 Manager not wearing gloves and touching everything, including payment devices.
• 😠 Tills staff talking to colleagues instead of serving customers.
• ❤️ Excellent attendant named Lolo who is kind and friendly. A standout among other supermarkets’ employees.
• 💔 Incredibly rude security staff, suggesting taking money elsewhere.
• It seems that Tesco Express has mixed reviews. Some people appreciate the friendly staff and the presence of a helpful security guard, while others were disappointed by limited stocks or encountered rude employees lacking basic customer service skills. The availability of self-service tills was positive but only two were available. Concerns were raised about the manager not wearing gloves and touching everything in sight while assisting customers with payments. Another negative experience involved tills personnel engaging more with colleagues than serving waiting customers.

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