Tesco Express

Supermarket in Kingston upon Thames

Address: 4, Apex Tower, High St, New Malden KT3 4DQ, United Kingdom

Phone: 443456746384

Region: Kingston upon Thames

Nearest station: New Malden (0.1 miles)

Rated: 3.7/5 on Google.

Price range: £££

Website

• 👎 One customer had a terrible experience with lazy and uncooperative staff who didn’t provide any help when there was an injury from spilled water in the vegetable section.
• 🤔 Mixed opinions on staff helpfulness – some customers found them unhelpful, while one lady was praised for her heroic efforts at the tills.
• 👍 Tesco Express has a larger selection and better hours compared to other locations.
• 😕 Some sections of the store frequently run out of stock, causing inconvenience for customers.
• 🤷‍♀️ Customers witnessed people abandoning their items due to broken card readers or long waits at the tills.
• ❌ One customer experienced issues with discounts not being properly applied and had to cancel an item as a result.
• ✅ Overall, convenience and location were appreciated by customers.
• Summary: Customers reported mixed experiences at Tesco Express. While some appreciated its variety, others found certain sections often running out quickly. Staff helpfulness received mixed reviews, with one employee standing out positively while others were described as unhelpful. There were instances of broken card readers causing frustration among shoppers. However, convenience and location were generally praised by most customers.

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