Tesco Express

Supermarket in Kingston upon Thames

Address: 381-385 Hook Rd, Hook, Chessington KT9 1EL, United Kingdom

Phone: 443450269049

Region: Kingston upon Thames

Nearest station: Chessington North (0.38 miles)

Rated: 3.7/5 on Google.

Price range: £££

Website

• – Amazing customer service provided by a helpful staff member named Ambi
• – Aisles are very narrow and not wheelchair-friendly, making it difficult for people with disabilities to navigate
• – Negative experience with Whoosh delivery as someone else’s shopping arrived instead, causing a long wait to resolve the issue and no response from the store
• – Complaints about fridge door seals not working properly due to staff standing on them, resulting in inadequate cooling of food
• – Although it is a small shop, it offers all the essential items needed
• – Staff can be obstructive during peak times as they restock shelves and place trolleys in inconvenient locations
• – Some staff members do not bag items or speak English well, giving an overall impression of being bored and unmotivated
• – Mouldy fruit and vegetables found in the “fresh section” raises concerns about product quality
• – The suggestion to visit Sainsbury’s across the road is given as an alternative option with better stock, bigger store size, and more efficient staff
• – Tesco Express has reportedly declined in quality since the horse meat scandal.

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