Lotus
Convenience store in Barking and Dagenham
Address: 357 Ripple Rd, Barking IG11 9PN, United Kingdom
Phone: nan
Region: Barking and Dagenham
Nearest station: Upney (0.36 miles)
Rated: 3.8/5 on Google.
Opening Times
| Monday: | 7 AM–10 PM |
| Tuesday: | 7 AM–10 PM |
| Wednesday: | 7 AM–10 PM |
| Thursday: | 7 AM–10 PM |
| Friday: | 7 AM–10 PM |
| Saturday: | 7 AM–10 PM |
| Sunday: | 8 AM–10 PM |
About Lotus
- 👎 Negative review: The customer had a bad experience at the shop where the lady refused to accept a UPS return parcel to Amazon even though it was within the operating hours. The lady was not helpful and displayed rude behavior towards a disabled customer.
- 👍 Positive review: On the other hand, someone found it to be a great little shop that is perfect for getting essentials.
- 🤷 Mixed opinions on service quality: The negative review highlights an unpleasant encounter with one staff member, while the positive review does not mention anything about staff or service, leaving room for differing opinions on the overall service quality.
- ⏰ Operating hours discrepancy: There seems to be differing information regarding the shop’s operating hours, which may have contributed to miscommunication and frustrations.
- 💰 Loyalty concern in negative review: The reviewer expresses disappointment as they had spent a significant amount of money over the years at this shop, implying potential loyalty concerns due to this incident.
- 💼 Unwillingness towards returns in negative review: The refusal of accepting an UPS return parcel raises questions about their policy or willingness towards processing returns. However, it’s important to note that only one side of the story is presented.
Options: Delivery, In-store shopping, Credit cards, Debit cards, NFC mobile payments, Credit cards
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