Costcutter

Convenience store in Redbridge

Address: 17 Beehive Ln, Ilford IG1 3RG, United Kingdom

Phone: 442085544407

Region: Redbridge

Nearest station: Gants Hill (0.27 miles)

Rated: 3.7/5 on Google.

Price range: £££

Website

• 👤 Friendly, conversational summary of Costcutter reviews:
• – One customer had a disappointing experience when an employee at the counter suggested they go to another store for their collection. The lack of customer service skills was a letdown.
• – Another reviewer mentioned encountering an old man who they believed could be the owner or a worker. They found him rude and felt he lacked respect towards customers.
• – A different person expressed disappointment after using Costcutter’s parcel shop multiple times without issues, but their recent parcel containing routers went missing. They also noticed that parcels were not securely kept and customers were asked to leave them on a trolley or bag.
• ⚖️ Mixed opinions:
• – While one review criticized the poor treatment by an employee, another criticized the behavior of a different staff member. It suggests there may be some inconsistency in customer service experiences.
• – There were no conflicting positives and negatives within each review; however, these two perspectives highlight diverging opinions about staff behavior.
• 💡 Key takeaways:
• – Some employees at this particular Costcutter location may have poor customer service skills and lack respect towards customers.

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