Tri-Star Packaging Supplies Ltd

Packaging supply store in Enfield

Address: The Arena, Enfield EN3 7NL, United Kingdom

Phone: 442084439100

Region: Enfield

Nearest station: Enfield Lock (0.4 miles)

Rated: 3.6/5 on Google.

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• 👎 Mixed opinions on customer service: One review expressed frustration with poor communication and delays in processing orders, while another praised the polite and helpful staff.
• 👍 Pleased with product quality: No specific mention of product quality issues or complaints, suggesting that the products met expectations.
• 👍 Positive experience with reimbursement: One review mentioned a delay in receiving a refund, but eventually received reimbursement after 6 months.
• 🤝 Staff helpfulness highlighted: Positive comments about friendly and polite staff who assist with unloading and loading.
• ❌ Delivery issues reported: Multiple instances of orders not being delivered despite promises from the sales team. Customer frustration expressed over repeated failed attempts to resolve the issue.
• ✅ Good atmosphere for breaks: Mention of a pleasant environment for breaks during loading/unloading.
• In summary, Tri-Star Packaging Supplies Ltd receives mixed reviews regarding customer service. Some customers experienced poor communication and delays in order processing, while others appreciated the polite staff. The absence of specific complaints about product quality suggests satisfaction in that area. Although one customer faced challenges regarding delivery, another complimented the positive atmosphere for breaks during loading/unloading tasks. Overall, improvements in addressing delivery issues could enhance their service.

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