EE
Cell phone store in Southwark
Address: 5 Surrey Quays Rd, London SE16 7LL, United Kingdom
Phone: 442072310869
Region: Southwark
Nearest station: Surrey Quays (0.14 miles)
Rated: 3.4/5 on Google.
Opening Times
| Monday: | 10 am–6 pm |
| Tuesday: | 10 am–6 pm |
| Wednesday: | 10 am–6 pm |
| Thursday: | 10 am–6 pm |
| Friday: | 10 am–6 pm |
| Saturday: | 10 am–6 pm |
| Sunday: | 11 am–5 pm |
About EE
- 👍 Staff were busy but helpful, reflecting the positive attitude of the employees.
- 😔 Mixed opinions on EE’s policy regarding T Mobile pay as you go phones.
- 😡 One customer had a negative experience with a customer representative who did not provide accurate information about retrieving their new iPhone with an esim.
- 😕 Another customer had a disappointing experience with communication, as they were not informed about their phone’s arrival and had to rely on the delivery company for notification.
- 👌 The service in-store was described as perfect, but there were issues with organization and communication between the shop and customers.
- 💼 The retail store setup was basic without anything exciting, but once inside, store advisors were willing to engage with customers.
- Summary: The staff at EE shops are generally busy but helpful. However, there are mixed opinions on EE’s policy regarding T Mobile pay as you go phones. Some customers experienced frustration due to inaccuracies from a customer representative and lack of communication regarding phone arrivals. On the positive side, in-store service was described as perfect, apart from organizational issues. Although the retail store setup is basic, once inside EE stores, customers can expect engagement from store advisors.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards
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