Sainsbury’s Local

Supermarket in Tower Hamlets

Address: 31-42 Bethnal Grn Rd, London E1 6HZ, United Kingdom

Phone: 442077290502

Region: Tower Hamlets

Nearest station: Shoreditch High Street (0.11 miles)

Rated: 3.4/5 on Google.

Price range: ££

Website

• 👎 Mixed opinions on customer service: One review criticizes the staff for not taking responsibility for a mistake, while another praises exceptional staff who went above and beyond.
• 👎 Stock levels are low and limited: Some customers complain about the store running out of food items they want, while others mention a lack of choices in the bakery section.
• 👍 Helpful staff with off-shelf items: Despite some negative experiences, one customer had a positive encounter with staff who assisted in finding items not available on the shelves.
• 👍 Formal online complaint didn’t resolve issue: The store did not offer a refund despite the customer filing an official complaint via Sainsbury’s website.
• 😕 Conflicting opinions on product knowledge: One review mentions being sold an incompatible top-up voucher, indicating that some staff may lack knowledge about certain products or services.
• 😕 Mixed opinions on freshness and taste of baked goods: While one customer complains about donuts expiring on the same day they are sold, another criticizes their taste and suggests extending their expiration dates for better quality.
• 😕 Inconsistent stock levels: Some customers point out patchy stock levels whereas others feel there is limited choice overall.

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