Chesneys
Fireplace store in Wandsworth
Address: 194-196 Battersea Park Rd, London SW11 4ND, United Kingdom
Phone: 442076271410
Region: Wandsworth
Nearest station: Battersea Park (0.62 miles)
Rated: 4.0/5 on Google.
Opening Times
| Monday: | 9 AM–5:30 PM |
| Tuesday: | 9 AM–5:30 PM |
| Wednesday: | 9 AM–5:30 PM |
| Thursday: | 9 AM–5:30 PM |
| Friday: | 9 AM–5:30 PM |
| Saturday: | 10 AM–5 PM |
| Sunday: | Closed |
About Chesneys
- 🔥 Chesneys fireplaces are highly regarded and considered one of the best providers in the market.
- 👉 However, there are concerns about the aftercare service, with long waiting times to book an engineer’s annual service.
- 😕 Some engineers have mentioned that the gas fire units are more for display purposes rather than actual usage.
- ⏳ The response rate from customer service seems to be slow, with only one email received for every ten follow-ups made.
- 🏢 The fireplace showroom is described as very nice, providing a pleasant experience for customers.
- 💯 The Chesneys woodburners are praised for their fantastic operation and controllability, with clean burning capabilities that compare favorably to other stoves.
- ✅ Nicholas and his team at Chesneys are commended for going above and beyond to provide spot-on advice.
- 💪 Installation is reported to be excellent without any issues or flaws.
- 💖 Customers appreciate the helpfulness of the Chesneys team and would definitely recommend them.
- ❌ On a negative note, one customer has had difficulties receiving assistance in repairing a known fault with their Chesney Alpine model.
Options: Delivery, In-store shopping, Same-day delivery, Credit cards, Debit cards, NFC mobile payments, Credit cards
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