Sweaty Betty

Women’s clothing store in Hammersmith and Fulham

Address: 833 Fulham Rd., London SW6 5HQ, United Kingdom

Phone: 442077360780

Region: Hammersmith and Fulham

Nearest station: Parsons Green (0.22 miles)

Rated: 2.9/5 on Google.

Price range: £

Website

• – 🛍️ A customer had a negative experience at the Sweaty Betty store in Fulham as they bought a leggings, sweatshirt, and t-shirt but the salesperson forgot to remove the security tag.
• – 😤 The customer was frustrated and disappointed because they couldn’t use the purchased items due to this mistake.
• – ⭐ Another customer had a terrible experience with Sweaty Betty’s customer service from head office. They had to wait over a week for an email response regarding a coat that was reduced in price shortly after their purchase.
• – 💔 Despite politely asking for a refund of the price difference or store credit, Sweaty Betty refused their request.
• – 👚 The second customer expressed their dissatisfaction and mentioned that such an attitude will make them lose not only a sale but also future customers during these challenging economic times.
• – 🙅 However, someone else praised Sweaty Betty’s clothing styles and variety.
• – 👖 They specifically loved the leggings but stated that the customer service, particularly when dealing with queries online, was lacking.
• – 📞 The lack of accessibility to contact them directly by phone was frustrating for this individual who suggested visiting their stores instead of buying online.

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