Jo Malone London- John Lewis White City
Perfume store in Hammersmith and Fulham
Address: Ariel Way, London W12 7GB, United Kingdom
Phone: 442082226415
Region: Hammersmith and Fulham
Nearest station: Shepherds Bush Market (0.29 miles)
Rated: 3.7/5 on Google.
Price range: £
Opening Times
| Monday: | 10 am–8 pm |
| Tuesday: | 10 am–8 pm |
| Wednesday: | 12–8 pm |
| Thursday: | 10 am–8 pm |
| Friday: | 10 am–8 pm |
| Saturday: | 10 am–8 pm |
| Sunday: | 11:30 am–6 pm |
About Jo Malone London- John Lewis White City
- 👩👧👦 Mixed reviews on staff behavior:
- – One customer had a negative experience with a rude and unhelpful saleswoman.
- – On the other hand, Mayad received praise for his warm personality, genuine service, and good recommendations.
- 💼 Mayad provided excellent customer service:
- – He was welcoming with a smile and made customers feel cared for.
- – Mayad paid attention to details like wrapping gift boxes beautifully.
- – Customers felt well looked after by him and appreciated his suggestions.
- 💎 Positive experiences overall:
- – Some customers had a 5-star experience at Jo Malone London – John Lewis White City branch.
- – They were pleased with the presentation of their purchases.
- ❌ Unacceptable behavior from one staff member:
- – A couple encountered rude behavior from a saleswoman who ignored them while chewing gum. It was their first negative experience with the brand.
- ⚖️ Diverging opinions on staff quality:
- – While some customers had fantastic experiences, others emphasized the need for additional training to improve the shopping experience in line with Jo Malone’s high-quality products.
Options: In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, NFC mobile payments
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