British Heart Foundation

Thrift store in Wandsworth

Address: 65 High Street, London SW15 1SR, United Kingdom

Phone: 442087805611

Region: Wandsworth

Nearest station: Putney (0.17 miles)

Rated: 2.7/5 on Google.

Price range: £££

Website

• – 🚫 Mixed opinions on staff friendliness: One lady was reported as rude and had an appalling tone, while another was described as polite.
• – ⛔️ Selective about donations: One reviewer felt questioned when dropping off items and expressed frustration, while another commenter decided to throw everything in the bin instead of donating.
• – 😣 Space constraints and poor customer service: Some customers found it difficult to browse due to lack of space between the rails. Customer service was also lacking, with no greetings or goodbyes, and at times making customers feel unwanted.
• – 💰 Pricing concerns: Reviewers were confused by inconsistent pricing. The perception was that prices were determined based on personal preferences rather than research or market value. Examples included a designer top priced lower than an H&M top, as well as a cardigan obtained for £8 despite a high RRP.
• – 👎 Negative donation experience mentioned by one reviewer.
• In summary, perspectives differ regarding staff friendliness at this British Heart Foundation charity shop. There were mixed opinions about how politely customers were handled when enquiring about items. Some reviewers mentioned feeling selective treatment when donating items and complained about limited space within the store.

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