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Clothing store in Merton
Address: Unit 1, The Tandem Centre, Tandem Way, London SW19 2TY, United Kingdom
Phone: 443330055100
Region: Merton
Nearest station: Colliers Wood (0.35 miles)
Rated: 3.7/5 on Google.
Price range: ££
Opening Times
| Monday: | 9 AM–8 PM |
| Tuesday: | 9 AM–8 PM |
| Wednesday: | 9 AM–8 PM |
| Thursday: | 9 AM–8 PM |
| Friday: | 9 AM–8 PM |
| Saturday: | 9 AM–7 PM |
| Sunday: | 11 AM–5 PM |
About Next
- 👍 “Outstanding customer service” by Gentlewoman Erjona. Friendly, polite, and helpful.
- 🚫 Lift was out of order for 2 weeks, causing inconvenience for accessing the coffee shop.
- ❓ Customer service couldn’t confirm if the lift was working, forced to go elsewhere for clothes and coffee.
- ⌛ Fitting rooms closed an hour before closing time, frustrating time-wasting experience.
- 👥 Mixed opinions on staff: some great and helpful, others appeared distracted or abandoned the till.
- 💼 Jordan received praise for going above and beyond. Polite, professional, and deserving of a raise.
- 💯 Shayam provided excellent customer service while helping find an outfit. Impressive assistance that made them want to shop there again.
- ⭐ Manager’s lack of attention highlighted – didn’t apologize personally but offered a 5% discount for wasted fuel due to their mistake with security tag removal.
- Overall: Mixed experiences with some outstanding customer service from specific individuals while facing issues with lift accessibility and fitting room closures. Improvement in managerial presence needed.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Credit cards, Debit cards, NFC mobile payments, Credit cards
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