schuh

Shoe store in Newham

Address: Westfield stratford city, 1025, London E20 1EL, United Kingdom

Phone: 442036279606

Region: Newham

Nearest station: Stratford International (0.3 miles)

Rated: 4.3/5 on Google.

Price range: ££

Website

• – 🌟 Customer service is highly praised, with the sales staff being attentive and available for assistance.
• – 🌟 Specific employees named (Casey and Khadija) receive compliments for providing good advice, being helpful, friendly, and patient.
• – 🌟 Positive experiences lead to a determination to return to the shop in the future.
• – 👥 Mixed opinions on product quality: one customer found their Schuh shoes to be durable and long-lasting, while another encountered quick wear-and-tear issues with their pair. The latter experienced poor service when attempting a refund or exchange.
• – 😕 One customer had a negative experience due to seemingly slow staff members who were too engrossed in personal conversations. This customer also mentioned not receiving loyalty points despite spending over £200.
• Overall, Schuh receives high praise for its excellent customer service from several reviewers who mention specific employees. However, there are mixed opinions on product quality and inconsistencies in terms of some customers’ experiences with staff members’ attentiveness.

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