Dr. Martens

Shoe store in Newham

Address: 1st Floor, SU 2041, 260 Montfichet Rd, London E20 1EQ, United Kingdom

Phone: 442082212451

Region: Newham

Nearest station: Stratford International (0.3 miles)

Rated: 4.4/5 on Google.

Website

• 🌟 The staff at Dr. Martens are highly praised for their exceptional customer service and teamwork skills.
• 🌟 KC, Freya, Shivani, and Casey are specifically mentioned as being attentive, polite, helpful, positive, and making the shopping experience delightful.
• 🌟 Customers express gratitude towards the staff members for going above and beyond in assisting them in finding the right shoes.
• 💫 Mixed opinions exist regarding a specific incident where a salesgirl allegedly misled a customer about sizing and refused to provide a replacement.
• 💫 One customer feels that they were misguided by a representative from Dr. Martens but encountered resistance when seeking compensation or an exchange.
• 💫 While this particular incident may have resulted in diverging perspectives between the salesgirl’s actions and the customer’s expectations, it is not definitive whether it was solely the fault of the buyer or if there were miscommunication issues with staff members.
• ✨ Overall takeaway: Dr. Martens receives high praise for its outstanding staff members who provide excellent service. However, mixed opinions arise from an incident concerning potential misguidance by one salesperson.

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