Steve Madden
Shoe store in Hammersmith and Fulham
Address: Westfield White City, Ariel Way, London W12 7GE, United Kingdom
Phone: 442087467412
Region: Hammersmith and Fulham
Nearest station: Shepherds Bush Market (0.22 miles)
Rated: 2.5/5 on Google.
Opening Times
| Monday: | 10 AM–9 PM |
| Tuesday: | 10 AM–9 PM |
| Wednesday: | 10 AM–9 PM |
| Thursday: | 10 AM–9 PM |
| Friday: | 10 AM–9 PM |
| Saturday: | 10 AM–9 PM |
| Sunday: | 12–6 PM |
About Steve Madden
- 🌟 Brilliant service at Steve Madden White City, with attention to detail and going above and beyond for customers.
- 🌟 Raabia provided excellent service, helping to source shoes they didn’t stock for a customer’s daughter.
- 🌟 Manager Dan and the rest of the team were friendly and helpful, making the shopping experience enjoyable.
- 😕 Mixed opinions about online ordering – one customer had a negative experience with a missing package and difficulty in getting a refund, while another had no issues.
- 😕 Some feel that Steve Madden should take responsibility for resolving delivery issues directly instead of asking customers to contact the courier themselves.
- ❤️ Customers highly recommend the store based on their positive experiences with service.
- ❗️ One reviewer warns others to stay away from online ordering unless they are willing to risk potential problems.
- 😕 There are complaints about terrible customer service from Steve Madden, with some feeling like their concerns were ignored rather than addressed promptly.
- ⭐ Some reviewers mention that Steve Madden shoes tend to run larger in size compared to other brands on the market.
Options: In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Credit cards, Debit cards, Mobile Wallets, Credit cards
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