Oliver Stern – Estate & Letting Agents
Real estate agency in Tower Hamlets
Address: 133 Whitechapel High St, London E1 7AQ, United Kingdom
Phone: 442079934799
Region: Tower Hamlets
Nearest station: Aldgate East (0.0 miles)
Rated: 4.4/5 on Google.
Opening Times
| Monday: | 9:30 AM–6:30 PM |
| Tuesday: | 9:30 AM–6:30 PM |
| Wednesday: | 9:30 AM–6:30 PM |
| Thursday: | 9:30 AM–6:30 PM |
| Friday: | 9:30 AM–6:30 PM |
| Saturday: | 10 AM–4 PM |
| Sunday: | Closed |
About Oliver Stern – Estate & Letting Agents
- 👎 Absolutely terrible customer service, unresponsive and unprofessional. Last-minute cancellations and automated messages.
- 👍 Jamil from Oliver Stern provided highly responsive and professional services. Kept the customer updated, answered questions promptly.
- 👍 Great estate agents, friendly and professional service. Helped secure a great deal on a store in Shoreditch within budget.
- 👎 Properties might be great, but the customer service is not good.
- ⚖️ Mixed opinions on customer service – some positive experiences with Jamil, while others found it to be unhelpful.
- ⚖️ Diverging perspectives regarding responsiveness – some praised prompt answers to inquiries, while others had criticized unresponsiveness.
- 💼 The agency’s cancellation of a viewing 10 minutes before it was scheduled was particularly frustrating for one reviewer looking for flats in London.
- 💬 Overall takeaway: Some customers had positive experiences with responsive and professional services provided by Jamil from Oliver Stern. However, mixed opinions exist regarding general customer service quality, with some mentioning last-minute cancellations and unresponsiveness as issues.
Options: Online appointments, On-site services, Wheelchair-accessible entrance, Appointment required
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